Data Protection
Our Commitment to Protecting Your Personal Data
Nationwide Sprinklers is committed to safeguarding the personal information of our customers, website visitors, and anyone who contacts us. As a company dedicated to protecting lives and property through compliant fire‑sprinkler systems, we apply the same level of care and responsibility to the way we handle personal data.
All personal information is processed fairly, lawfully and securely in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
We ensure that your information is treated responsibly and protected against misuse, loss, or unauthorised access at all times.
How We Protect Personal Data
We use appropriate technical and organisational measures to keep personal data secure. These include:
Secure digital storage and encrypted systems
Restricted access to personal data for authorised staff only
Password‑protected devices and secure internal networks
Up‑to‑date cybersecurity and data‑handling practices
Secure handling and disposal of any written records
These measures help ensure your information remains confidential and protected throughout our operations.
How We Use Personal Information
Personal information provided to Nationwide Sprinklers is used only for legitimate business purposes, such as:
Responding to enquiries
Providing quotations and technical guidance
Arranging site surveys, installations or servicing
Issuing invoices, certificates and compliance documentation
Maintaining essential business and safety records
We only collect the minimum information required to deliver our services effectively and safely.
Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal and regulatory obligations — including accounting, certification, and fire‑safety compliance requirements.
When personal data is no longer required, it is securely deleted or destroyed.
Staff Responsibility
All staff handling personal data are responsible for maintaining its confidentiality and security. We ensure that personal information is used appropriately and only where necessary for legitimate business operations.
Contact Us
If you have any questions about how we protect or handle personal data, please contact:
Nationwide Sprinklers Germain House Privy Road No.7 Colwich Industrial Estate CW10 2ZD
Phone: 01204 953 408 Email: [email protected]
Data Protection Complaints
If you have concerns about how we process your personal data, please contact us in the first instance using the details above.
We will acknowledge your complaint within 30 days and investigate the matter promptly. We aim to provide a full response without undue delay.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113